© 2024 Chris Scholtens

Experience

Director of Product Management

Enghouse Video, a division of Enghouse Systems

February 2024 – Present

  • Ensure software accessibility compliance with Section 508, ADA, AODA, and EN 301 549 through testing, development guidelines, and internal auditing
  • Coordinate regular independent audits of product accessibility
  • Maintain VPAT accessibility conformance documentation to the latest WCAG standards, as well as monitor and contribute to the draft versions of new standards
  • Act as accessibility champion, providing guidance internally, and responding to customer questions and request externally
  • Manage product roadmap for greatest value, aligning deliverables with revenue opportunities
  • Set and deliver quarterly product commitments
  • Prioritize new features, tasks, discovery, and bug fixes
  • Serve as Product Owner on SCRUM team(s)
  • Manage SaaS releases
  • Gather and assess customer and employee input, integrating valuable ideas into development backlog
  • Act as a product champion, providing insights and support to internal and external stakeholders
  • Manage a team of product managers
  • Create quarterly strategic summaries
  • Communicate business needs, requirements, and customer feedback to executives, business stakeholders, and technical teams
  • Lead and present all company software demonstrations
  • Mentor junior level product employees

    Lead Product Manager | Accessibility Champion

    Sonic Foundry

    June 2020 – February 2024

    • Maintain unified product roadmap for Mediasite, with new deliverables prioritized and tied to revenues and opportunities
    • Maintain prioritized backlog of new features, tasks, discovery, and bugs
    • Intake ideas from customers and employees, considering whether they should be added to the backlog, immediately prioritized, or set aside
    • Maintain customer contact through directed customer visits, communication with field employees, and competitive analysis
    • Write capabilities abstracts for significant new features
    • Write release brief documents for major releases
    • Act as the product champion, answering internal and external questions about the product
    • Manage and mentor product managers within the product team
    • Communicate and coordinate roadmap priorities across scrum teams
    • Serve as an accessibility resource for engineering, customer success, and customer questions
    • Maintain compliance with all US and EU accessibility regulations
    • Maintain the VPAT accessibility conformance documents as current

    UX, Senior Web Designer

    Wisconsin Housing & Economic Development Authority

    June 2015 – June 2020

    • Identify, engage, and coordinate with key stakeholders across all business units to coordinate content, develop new features, create intra/inter-connections, and reduce redundancy
    • Originate and edit web content related to business information and communications
    • Maintain WHEDA.com, WHEDAnet, and Transform Milwaukee.com’s architecture, including site map, information hierarchy, data connections, and file directory structure
    • Interface across all business units to recommend hardware/software, functionality, and technical upgrades
    • Conceive strategies and solutions, build consensus, and sell/execute solutions
    • Guide visual development with creation of graphics and other treatments to enhance WHEDA’s brand standards
    • Develop, modify, and have oversight of WHEDA brand styles, standards, and processes for professional quality presentation, continuity, and editorial integrity
    • Demonstrate ability to work individually, pursuing new projects independently, as well as a team member/team leader
    • Educate, guide, or train employees/users on new features and products in a comprehensive, easy to understand manner
    • Improve web performance, optimize loading times, and lower expenses
    • Coordinate data driven analytics, analyze and evaluate, form business cases based on data
    • Manage information, data, and user flow through website and web application experience
    • Coordinate and lead technical & business discussions
    • Develop and maintain project roadmaps, complete with goals throughout
    • Evaluate emerging technologies/industry trends for best practices and standards
    • Provide technology guidance and mentorship
    • Identify user requirements through research and analysis
    • Design information structure, work/user/data flow, navigation
    • Translate technical data, project needs, and analytics into business cases for higher ROI
    • Create custom code to enable new features and interactivity on WHEDA.com, using JavaScript, CSS, and HTML
    • Act as a champion for WHEDA and it’s mission
    • Oversaw design, UI testing, business unit review, and rollout of corporate website redesign (2015)
    • Led WHEDA Advance development, training, and morale growth team (2015-2017)
    • Acted as Project Manager for redesign of web-based Find a Lender application (2017)
    • Led a process review of the consumer facing web pages for the Single Family team, evaluating the overall process, user experience, information architecture, and marketing strategy (2018)
    • Attended trainings in leadership development, technical skill development, and project management (2015-2018)

    Web Artificer

    Chris Scholtens Design Studio

    December 2010 – Present

    • Meet with clients to discuss project scope, responsibility for content, timeline, desired features, branding
    • Establish Information Architecture for site content, driving hierarchy, design, and navigation decisions
    • Create art mockups of sites
    • Wireframe site prototypes for multiple devices/platforms
    • Design and create client driven websites, with a content-first, responsive design
    • Conduct user testing for real world results and analysis
    • Ensure design conformity, continuous branding, and excellent user interface
    • Attended trainings in leadership development, technical skill development, and project management (2015-2018)